Shipping Policy

Shipping Policy

At Great Birdie, we’re committed to delivering your gear quickly and reliably — so you can focus on your next round, not your tracking number.

Below you’ll find all details about our processing, delivery times, and how your order moves from our hands to your door.


Average Delivery Times

We work with trusted logistics partners across the UK, EU, and Asia to deliver efficiently and consistently.

  • Processing Time:
    Orders are processed within 1–3 working days after purchase.
    Typically, weekday orders ship within 24 hours. Orders placed on weekends or public holidays will be processed the next working day.

  • Delivery Time:
    After dispatch, standard delivery takes 8–12 working days on average, depending on your location and local customs.

You’ll receive a shipping confirmation email with tracking details once your order is on the way.


Shipping Costs

We offer Free Worldwide Shipping on all orders — no minimum spend required.
There are no hidden fees or surprise charges at checkout.

Customs duties or import taxes (if applicable) are the responsibility of the customer and may vary depending on your location.


Order & Checkout Process

Ordering your next fit from Great Birdie is simple:

  1. Select Your Products
    Add your chosen items to your cart — make sure to select the correct colour and size.

  2. Proceed to Checkout
    Enter your delivery address carefully and confirm all details are correct before continuing.

  3. Review Shipping Information
    Verify your address on the “Shipping” page — all standard shipments are free of charge.

  4. Choose Your Payment Method
    We use SSL-encrypted, secure payment processing and support:

    • Klarna (Buy Now, Pay Later)

    • Credit & Debit Cards (Visa, Mastercard, Amex, Maestro)

    • PayPal

  5. Complete Your Order
    Review your details and click “Complete Order.”
    You’ll receive an instant confirmation email with your order summary.


Shipping & Fulfilment Process

Once confirmed, your order goes through the following stages:

  1. Processing & Quality Control
    Every item is carefully inspected, packed, and prepared for shipment from our fulfilment partners.

  2. Dispatch
    Once shipped, you’ll receive a tracking number so you can monitor your parcel’s journey.

  3. Delivery
    Parcels are delivered directly to your door by your local postal carrier or courier partner.

We use consolidated shipments to keep prices fair and sustainable — this also helps reduce our carbon footprint.


Important Information

  • For urgent shipping requests or special delivery needs, please email our team at support@greatbirdie.com before placing your order.

  • During peak seasons (such as Black Friday or holiday campaigns), delivery times may vary slightly.

  • Please double-check your shipping address before confirming your order — we cannot be held responsible for incorrect or incomplete addresses.


Estimated Delivery Summary

Region Processing Time Delivery Time Total Estimated Time
UK / Europe 1–3 business days 8–12 business days 9–15 days total
North America 1–3 business days 10–14 business days 11–17 days total
Rest of World 1–3 business days 10–18 business days 11–21 days total

Need Help?

If you have questions about your delivery or need an update, our support team is ready to assist.

📧 support@greatbirdie.com

We’ll do everything we can to make sure your order arrives smoothly — ready for your next round.