We aim to deliver within 7–10 business days across the UK.

All orders are processed within 1–3 days, and tracking details are emailed as soon as your order ships.

Great gear takes a little time — but it’s worth the wait.

Yes!

We offer free UK shipping on all orders — no minimum spend.

For EU customers, free delivery is available on orders over £80.

Every order is backed by our Fit & Feel Guarantee.

If your item doesn’t fit or feel right, email us within 7 days of delivery at support@greatbirdie.com.

We’ll sort it fast — whether that means a partial refund, store credit, or exchange.

No need to send it back — we’ll make it right.

Our products are designed and branded in the UK, and shipped directly from our trusted manufacturing partners overseas to ensure consistent quality and fair pricing.

Our gear features an athletic fit — not too slim, not too loose.

We recommend ordering your usual size.

If you’re between sizes or prefer a relaxed fit, go one size up.

Check our full Size Guide on each product page for exact measurements.

Once your order ships, you’ll receive a tracking link by email.

You can check your delivery status anytime.

If you can’t find it, reach out to support@greatbirdie.com and we’ll resend it.

If your item arrives damaged or incorrect, or doesn’t fit as expected, contact us within 7 days and we’ll make it right through a partial refund, replacement, or store credit.

We currently don’t require physical returns — simple, fair, and fast.

If your order hasn’t been processed yet, we can cancel or change it for you.

Please email support@greatbirdie.com within 12 hours of placing your order.

Yes — we currently ship across the UK, Ireland, and Europe.

Delivery times outside the UK vary between 7–12 business days.

You can reach us at support@greatbirdie.com or through the contact form on our site.

Our UK-based team will get back to you within 24 hours (Mon–Fri).